Category Archives: Organizational Development

Trust or Consequences

I’m still in shock.  Last week I heard a keynote speaker tell their audience that they shouldn’t trust their employees or their clients.  That one of the leadership lessons they learned over the years is that people are not trustworthy. … Continue reading

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Reflections in an Office Window

Strangely the front window in our office represents our business pretty well.  Tammy and I love things (and people) that are colorful, bright, stimulating, willing to make a statement and stand out.  We have always gravitated toward modern, unconventional solutions, … Continue reading

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Wanna Grow? Dig Deep!

I know – most people have already closed the door on 2010 and rushed headlong into 2011. We made a different decision. We’ve spend a lot of time this month analyzing 2010 and discussing the good, the bad and the … Continue reading

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HELLO. Yes, I’m talking about you!

For the last few weeks I’ve been talking about some local businesses – and here’s what blows me away – more than likely THEY DON’T EVEN KNOW! •  They don’t know that I received deplorable customer service •  They don’t … Continue reading

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Seven Ways to Walk Your Talk

Pick a company. Any publically traded company. Now go out on the internet and take a look at their core values statement. If you do that for a bunch of organizations – manufacturing, retail, financial services and even high tech … Continue reading

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