Tag Archives: Karl Chevrolet

Just Not That Into You

Posted on September 21, 2010 by Tammy K. Rogers

I admit it. I expected feedback. I thought that when I shared my customer service experiences that the companies I talked about would at least respond… Wake-up Call to Tammy: THEY’RE JUST NOT THAT INTO YOU! I wish I was … Continue reading →

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Week From Hell

Posted on September 1, 2010 by Tammy K. Rogers

I just finished reading “Delivering Happiness” which tells the Zappos customer service success story. And what happens? I have the customer service week from hell. So: • Did Tony Hsieh set my expectations too high? • Did I do something … Continue reading →

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