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Tag Archives: Zappos
Week From Hell
I just finished reading “Delivering Happiness” which tells the Zappos customer service success story. And what happens? I have the customer service week from hell. So: • Did Tony Hsieh set my expectations too high? • Did I do something … Continue reading
Posted in Customer Service
Tagged Bloomberg, Customer Service, DC Plumbing, Delivering Happiness, Down Under, Hertz, Karl Chevrolet, Tony Hsieh, wasting time, Zappos
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